The "Duty Officer"

The Duty Officer (DO) provides an effective and well-informed liaison between the laboratory analytical service and the clinician. This role is fulfilled by both scientific and medical staff.  Enquries relating to result interpretation should be directed to the duty officer and not the general results enquiry service.    

Contacting the Duty Officer

The DO clinical authorisation service is operated from Monday to Friday between 09:00 and 17:00 hours.

At the weekend and bank holidays, clinical authorisation is carried out between 09:00 and 13:00 hours.  At these times the duty officer operates a cross site function.

The duty officer can be contacted via the appropriate switchboard listed below, or if calling internally, via extension 26922 or bleep 2607.

Outside normal working hours (see opening times) the Biomedical Scientist working in the lab is responsible for communicating abnormal results to users and is able to liaise with the duty officer to obtain further advice if required.  The biomedical scientist should be the first point of contact outside normal working hours.

Contact Numbers